FREE TECHNICAL SUPPORT: OVERVIEW
Technical Support is free (excluding communication costs) for the first 15 requests on the current version.
How to contact the Free Technical Support?
Use the "TechSupportRequest" application, available in the installation directory of your PC SOFT product, or on our website. Alternatively, open WINDEV, WEBDEV or WINDEV Mobile, go to the "Home" tab, "Online help" group", expand "Help" and select "Request to Technical Support...".
The product for which you are making the request must be registered.
The Technical Support only processes requests directly related to WINDEV, WEBDEV and WINDEV Mobile.
PC SOFT only provides support for its products. This does not include pure SQL, other publisher's databases, network server configurations or client PCs, APIs, Web server configurations, etc. If you require support for features of other products, please contact their respective publishers.
Other forms of assistance:On site consulting: a PC SOFT engineer can assist you with your application, on your premises, anywhere in the world (missions 1 to max 5 days). See our Consulting service.
All information provided here is subject to change without notice.